Shipping policy
Shipping Policy
Thank you for shopping with NANANINO.
Order Processing
Orders are typically processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.
Shipping Time
Delivery times vary depending on the destination and shipping carrier. Most orders arrive within 5–12 business days after shipment. Please note that delivery times may be longer during holidays, peak seasons, or due to carrier delays.
Shipping Confirmation and Tracking
Once your order has been shipped, you will receive a shipping confirmation email. Tracking information will be provided when available.
Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order. NANANINO is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
Shipping Delays
While we do our best to ensure timely delivery, delays may occur due to circumstances beyond our control, such as weather, customs clearance, or carrier issues.
Lost Packages
If your package appears to be lost in transit, please contact us at nananinobusiness@gmail.com. We will do our best to assist you.
Customs, Duties, and Taxes
For international orders, customs duties, taxes, or import fees may apply depending on your country or region. These charges are the responsibility of the customer unless otherwise stated.
Contact Us
If you have any questions about shipping, please contact us at: